Secure chat: secure communication, simple channel

Secure chat is the ideal communication channel for fast, personalized customer interaction. Secure chat is the ideal communication channel for fast, personalized customer interaction. Several inquiries can be processed at the same time. Ready-made chat message templates are provided to support customer advisors. The user interface can display all customer-relevant information, thus enabling personalized interaction with the customer. Quick, easy, and straightforward.

Your advantages with the Secure Chat

Efficient exchange

An efficient communication channel that can be quickly adapted by customer consultants.

User experience

Thanks to a customizable front end, the service can be seamlessly integrated into the existing environment and meets compliance requirements.

Customer satisfaction

Fast interactions tailored to the customer’s specific needs improve customer service.

Key Features

Quickly and easily involve the right contact person in the conversation.

Fast response time thanks to ready-made text templates.

Documentation and storage in the core banking system.

Secure chat can be easily integrated into existing solutions.

Samuel Scheidegger
Any questions? Get in touch with our experts.

Give us a call or send us an email – ou Head Products Samuel Scheidegger will be happy to advise you.