WhatsApp for Business API

This is how we communicate today

Today's customers want to communicate with their bank in the same way they do with their private environment: quite simply via WhatsApp. Until now, this communication has often taken place through unofficial and private channels of client advisors. That's over now! With WhatsApp for Business API by ti&m, we are integrating WhatsApp as a complete communication channel. The solution is also suitable for internal company communication.

WhatsApp for Business Produktbild
With WhatsApp for Business API, response times can be more than halved and sales leads significantly increased. You also ensure a controlled and compliant communication with the customer. 

Samuel Scheidegger - Head Products ti&m

Tap the full potential of the ti&m channel suite

WhatsApp for Business API is a module of our comprehensive digitalization kit: the ti&m channel suite.


WhatsApp for Business API can be enhanced with other services as desired, including: ti&m secure chat, ti&m secure inbox, ti&m chatbot, ti&m notifications or the ti&m document store.


The ti&m channel suite is modular, and its various business modules provide you with a flexible technological toolbox for implementing your customized digitalization strategy. It is based on a microservice architecture. Set yourself apart from the competition with tailor-made solutions for the customer interface.

Learn more about the topic

We have put together a flyer for you where you can find detailed information about the advantages of WhatsApp integration. In addition, you will learn the specific product details and how you can use the potential of the world's largest chat platform to your advantage. 

Download WhatsApp Flyer

Samuel Scheidegger
Any questions about our products? Get in touch with our experts

Give us a call or send us an email – our Head Products Samuel Scheidegger will be happy to advise you.