More efficient financing for SMEs: IFZ Study on SME Loans 2025
How do small and medium-sized enterprises experience the lending process, and how does their perspective differ from that of financial institutions? The new IFZ study “KMU Banking 2025 – KMU Kredite” provides valuable insights into the financing realities of Swiss SMEs. Based on in-depth interviews with banks and alternative lenders, the study reveals perception gaps, process barriers, and opportunities for optimization in the SME lending business.
Discover more about:
- the development of lending volumes and the role of banks and alternative providers in Switzerland’s SME financing market
- the most common reasons for loan rejections, process hurdles, and the differing views of SMEs and banks
- practical approaches to digitalization, automation, and the use of AI in credit processes
- strategic considerations such as sourcing models and new digital business models for banks
- actionable recommendations for SMEs and financial institutions to enable efficient, customer-focused lending
Study insights
Comparing lending processes: SMEs vs. Banks
Challenges and reasons for rejection
Potential through digitalization and AI
Strategies for the future of SME financing
Download the study now:
Only available in German.


Head Banking Innovations
Roger Zuberbühler
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