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To the future and back: The customer journey in digital banking

Advice from a person or AI? Soon there may not be a difference. But how far down the road are we really? A look at the customer journey in digital banking shows how close – or far – we already are to this future.

Mirjam Mettler, Reto Hohenberger - May 6, 2025

Digital Banking, Special

From identification to authentication: Our products for digital trust

Identification and authentication // With products and services from our Digital Trust Center, such as ti&m Online Identification and ti&m Authentication, we support our customers along the entire IT value chain in creating secure and trustworthy digital business environments.

Philip Dieringer, Roger Zuberbühler - May 2, 2025

Digital Banking, Special

Switzerland and Singapore: A strong partnership in the digital financial sector

FinTech hub Switzerland and Singapore // Switzerland and Singapore are recognized worldwide as leading financial centers. The rapid pace of digitalization poses similar challenges for both countries. In this interview, Andrea Weber from Switzerland’s State Secretariat for International Finance and Dr. Regula Kurzbein from the Swiss Embassy in Singapore discuss different regulatory approaches and opportunities for cooperation.

Andrea Weber, Regula Kurzbein - Apr 28, 2025

From data to knowledge: How linked data makes e-government smarter

In the digital age, public administrations are sitting on a veritable treasure trove of data ‒ but this information often remains trapped in silos. This is where linked data comes in: semantic enrichment and intelligent linking transform isolated pieces of information into a valuable pool of knowledge that can be used, analyzed and shared more efficiently.

Elias Huwyler - Apr 24, 2025

Digital Banking, Special

“Trust is fragile – it needs constant care and humility”

Sygnum // Sygnum was the world’s first bank to specialize in digital assets and operates mainly in Switzerland and Singapore. We spoke to CEO Mathias Imbach about trust and the different regulatory approaches, customer requirements and markets in the two countries.

Mathias Imbach - Apr 22, 2025

Supply chain attacks – Threats and protection mechanisms (part 1)

Traditionally, software applications have been the target of attacks to steal or manipulate data or to influence processes. In recent years, however, the focus has increasingly shifted to attacks on the supply chain: attacks on components that development teams use to develop, deliver and operate applications.

Patrick Mell-Lunemann - Apr 8, 2025

Special, Digital Banking

Can a regional bank survive in the race for digitalization?

acrevis // 57,000 customers, 200 employees, eight branches: The regional bank acrevis is without question one of the smaller Swiss banks. How does it manage to provide its customers with state-of-the-art banking despite its limited resources?

Andreas Bosshart - Apr 7, 2025

Special, Digital Banking

Quantum computing – opportunities and challenges for Switzerland as a center of innovation

With institutions such as the University of Basel, ETH Zurich and EPFL, as well as initiatives such as the further development of the Center for Quantum Computing and Quantum Coherence (QC2) by QuantumBasel and the University of Basel, Switzerland is a leader in quantum research. This infrastructure attracts international researchers and industry partners and strengthens Switzerland’s position as a major center for quantum technologies.

Damir Bogdan - Mar 17, 2025