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Remove complexity from communication

Every customer is different. They have unique needs and expectations about engaging with your institution. To address this need, you have to enable your teams to meet customers on the platforms they choose. Our modular approach makes introducing a truly digital customer journey easier than ever. Get all the functionality you need to meet today’s customer expectations, and the flexibility to pick and choose modules to create your ideal configuration. All wrapped up in a design-led approach that puts the experience at the heart of your offering.

AI-driven digital onboarding and customer identification

Integrate customers rapidly into your ecosystem and use machine learning and AI to make it easy to collect and process the information you need to offer them tailored financial products. Our digital onboarding suite covers all aspects of user onboarding. From advanced ID verification to biometric identification and video onboarding, we create a frictionless, user-focused onboarding experience. Accessible any time of day with instant verification.

Secure digital communication for increased customer engagement

Enable secure, seamless, omnichannel digital communication with customers at all times, whether you’re handling and transferring sensitive documents or resolving common customer queries via live chat. Best of all, this functionality integrates with your existing systems – there’s no learning curve for your frontline staff.

Qualitative digital advisory to drive customer engagement

Make sure a digital advisor is no more than a tap away and streamline operational efficiency.

ti&m co-browsing
Enable high quality digital advisory with parallel browsing solutions.

ti&m appointment finder
Reduce friction by making it easier for customers to schedule appointments themselves. Enhance resource planning by automating the process of pairing them with the right advisor for their needs.

Digidoc
Turn your bank’s physical paper trail into a digital one with AI. Scan paper documents and extrapolate data for transfer to other digital systems.

Samuel Scheidegger

Head Products

Samuel Scheidegger

Ready to transform your bank with a modern technology approach?