Skip to content
Tailored AI Agents built on industry know-how

For many years we have been developing AI solutions based on ti&m’s expertise and our customers’ requirements. With our AI agents, assistants, and training courses, we offer tailored solutions that ensure effective and scalable applications for thousands of people.

Learn more
Open Datastack: Simplify complexity, empower collaborative BI

Open Datastack is a modular data platform that is based on open source components and is used both in the cloud and on-premises. The focus of Open Datastack is on interactive collaboration around data, dashboards and workflows.

Learn more
Tailored AI Agents built on industry know-how

For many years we have been developing AI solutions based on ti&m’s expertise and our customers’ requirements. With our AI agents, assistants, and training courses, we offer tailored solutions that ensure effective and scalable applications for thousands of people.

Learn more
Bilanz innovation ranking: ti&m among the top innovators

The Innovation Ranking 2025 ranks ti&m among the most innovative companies in Switzerland: ti&m is among the top 10 in the categories ‘Top 150 innovators in Switzerland’ and ‘Innovation culture’.

Discover our awards
We are one of the best employers in Switzerland 2025

In a comprehensive study, the Handelszeitung together with Statista identified the best employers in Switzerland in 2025. We are proud to have secured third place in the "Internet, Telecommunications and IT" sector.

Discover our awards
New: White paper «agentic AI»

Reactive is a thing of the past. Now systems think for themselves. This white paper explains how to take a structured approach to implementing agentic AI in your organization, which use cases are particularly well-suited, and how to successfully pave the way toward adaptive, autonomous systems.

Download now
Services

Our industry expertise includes services in the AI, banking, insurance, public, transportation, e-government, retail and industry sectors.

Products

ti&m banking is a modular financial technology platform to deliver fulfilling banking experiences in retail, corporate and private banking.

Industry Solutions

Our industry-specific solutions combine years of industry experience with technological expertise and can be tailored to meet your company's specific needs.

About us

Central information on ti&m: Key data, sites, values, executive board, customers, partners, and much more.

Career

Exciting roles on IT projects, extraordinary events and countless benefits all await you at ti&m. Apply now and surf with us!

Insights

An insight into ti&m – you'll find everything you need to know here about events, academy, ti&m specials, downloads and press releases.

ti&m Customer Engagement

Customer Engagement Software from ti&m

Create fulfilling, digital communication experiences for modern customers and increase the customer engagement with every interaction.

Remove complexity from communication

Every customer is different. They have unique needs and expectations about engaging with your institution. To address this need, you have to enable your teams to meet customers on the platforms they choose. Our modular approach makes introducing a truly digital customer journey easier than ever. Get all the functionality you need to meet today’s customer expectations, and the flexibility to pick and choose modules to create your ideal configuration. All wrapped up in a design-led approach that puts the experience at the heart of your offering.

Secure chat

Fast, personalized interaction with customers.

Give your advisors access to customizable, ready-made templates that allow them to resolve questions or issues faster, whether these come from existing or potential customers.

Secure document storage

Enable quick and easy document exchange.

Reduce costs and make the move to digital document handling safe and secure, and provide a private vault for VIP customers.

Secure Inbox

The right way to communicate.

Ensure all correspondence between employees, internal and external stakeholders, and customers remains protected with our secure inbox solution.

Advanced Chatbot

Provide answers 24/7 via an AI-powered chatbot.

Resolve common issues, answer questions or provide further guidance via a conversational (chat-like) interface. The ti&m Advanced Chatbot framework uses Intent Recognition, Named Entity Recognition and AI to offer the user the most appropriate answer.

Qualitative digital advisory to drive customer engagement

Make sure a digital advisor is no more than a tap away and streamline operational efficiency.

ti&m appointment finder
Reduce friction by making it easier for customers to schedule appointments themselves. Enhance resource planning by automating the process of pairing them with the right advisor for their needs.

The future of customer advice in banking?

Read the white paper and get in-depth insights into the future of customer advice from our digital banking specialists.

Learn more
Roger Zuberbühler

Head Banking Innovations

Roger Zuberbühler

Ready to transform your bank with a modern technology approach?