The e-banking of the ti&m channel suite enables a holistic customer experience.
The customer platform has a flexible design, which will be used to deliver all banking services in future. As well as standard services, the new service also offers a modern investment advice feature with ongoing monitoring of securities. Thanks to a flexible, user-friendly and custom-extendable structure of the ti&m channel suite, customers have access to all current and future services to ensure an integrated experience.
Awarded in the Technology category of Best of Swiss Web 2020
« Bank CIC is your flexible bank, so there were two aspects that were particularly important to us: personalized advice and digitalization. With CIC eLounge, we are providing our customers with a new, modern service channel, which harnesses the technical opportunities provided by digitalization and takes a hybrid approach to addressing customer needs flexibly. We are proud of our NEW SWISS banking! »
– Thomas Müller, CEO Bank CIC
Head Banking Innovations & New Markets
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