WWF Switzerland is one of the largest NGOs in Switzerland, undertaking nature and environmental protection projects across the world using revenues from membership fees, donations, and the sale of sustainable products.
We implemented a new CRM and ERP solution based on Salesforce Sales Cloud and Marketing Cloud in order to enhance the organization’s marketing and build customer relationships, and relaunched a new‑look website based on Drupal.
"We want to thank ti&m for their outstanding work. Their e-commerce, project management, and implementation expertise ensured the go-live of our new solution was a success."– Gian-Reto Raselli, CMO WWF Switzerland
ti&m responsibilities
01
Project management
for the shop business segment (online shop, ERP)
02
Management
of the WWF shop project team and the Salesforce implementation partner
03
Harmonization
of the shop requirements with the other business lines and integration into the platform
04
Consulting
Provision of specialist and technological advice
05
Business analysis
Definition of E2E shop requirements
06
Migration
Development of shop migration process
07
Quality management
Development of test concept and quality assurance
08
Change management
for the rollout of the new solution
09
Training
Development of training plan and user training
Head of Application Management
David Henning
We are the ideal partner for agile project implementation. We are happy to support you in the digital transformation of your e-commerce project.