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AI Assistant: Your personalized ChatGPT advisor

Through the AI Assistant, we combine your company-specific data with the power of ChatGPT to creat a customized, intelligent chatbot for you.

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Sign contracts conveniently via smartphone

Swisscom makes electronic signatures suitable for the masses: With Swisscom Sign, the new feature in the My Swisscom app, contracts can be legally signed electronically. To qualify users for legally valid electronic signatures, Swisscom uses the online identification software from ti&m.

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Our customer VZ Depotbank is one of the most digitalized banks in Switzerland!

Thanks to ti&m Banking and ti&m Trading, VZ ranks third in the 2023 Digitalization Ranking of the Institute for Financial Services (IFZ) at the Lucerne University of Applied Sciences and Arts (HSLU)!

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New: White Paper «True Lies about AI»


Are the high expectations of AI justified? Many use cases are already working well, others are (still) nothing more than wishful thinking. Our interim assessment after almost two years of ChatGPT.

Download our magazine for free now!
New: White Paper «True Lies about AI»


Are the high expectations of AI justified? Many use cases are already working well, others are (still) nothing more than wishful thinking. Our interim assessment after almost two years of ChatGPT.

Download our magazine for free now!
New: White Paper «True Lies about AI»


Are the high expectations of AI justified? Many use cases are already working well, others are (still) nothing more than wishful thinking. Our interim assessment after almost two years of ChatGPT.

Download our magazine for free now!
Services

Our industry expertise includes services in the AI, banking, insurance, public, transportation, e-government, retail and industry sectors.

Products

The ti&m digital banking suite is a modular financial technology platform to deliver fulfilling banking experiences in retail, corporate and private banking.

Industry Solutions

Our industry-specific solutions combine years of industry experience with technological expertise and can be tailored to meet your company's specific needs.

About us

Central information on ti&m: Key data, sites, values, executive board, customers, partners, and much more.

Insights

An insight into ti&m – you'll find everything you need to know here about events, academy, ti&m specials, downloads and press releases.

Career

Exciting roles on IT projects, extraordinary events and countless benefits all await you at ti&m. Apply now and surf with us!

ti&m Customer Engagement

Customer Engagement Software from ti&m

Create fulfilling, digital communication experiences for modern customers and increase the customer engagement with every interaction.

Remove complexity from communication

Every customer is different. They have unique needs and expectations about engaging with your institution. To address this need, you have to enable your teams to meet customers on the platforms they choose. Our modular approach makes introducing a truly digital customer journey easier than ever. Get all the functionality you need to meet today’s customer expectations, and the flexibility to pick and choose modules to create your ideal configuration. All wrapped up in a design-led approach that puts the experience at the heart of your offering.

Secure chat

Fast, personalized interaction with customers.

Give your advisors access to customizable, ready-made templates that allow them to resolve questions or issues faster, whether these come from existing or potential customers.

Secure document storage

Enable quick and easy document exchange.

Reduce costs and make the move to digital document handling safe and secure, and provide a private vault for VIP customers.

Secure Inbox

The right way to communicate.

Ensure all correspondence between employees, internal and external stakeholders, and customers remains protected with our secure inbox solution.

Advanced Chatbot

Provide answers 24/7 via an AI-powered chatbot.

Resolve common issues, answer questions or provide further guidance via a conversational (chat-like) interface. The ti&m Advanced Chatbot framework uses Intent Recognition, Named Entity Recognition and AI to offer the user the most appropriate answer.

Qualitative digital advisory to drive customer engagement

Make sure a digital advisor is no more than a tap away and streamline operational efficiency.

ti&m appointment finder
Reduce friction by making it easier for customers to schedule appointments themselves. Enhance resource planning by automating the process of pairing them with the right advisor for their needs.

The future of customer advice in banking?

Read the white paper and get in-depth insights into the future of customer advice from our digital banking specialists.

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Fabian Braunwalder

Head of Products & Banking Innovations

Fabian Braunwalder

Ready to transform your bank with a modern technology approach?