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Increase conversions on your portal. Close more business.

Opening an account is much harder than it should be. Compliance checks, legacy software systems and bureaucracy discourage your digital-first customers that want to open an account in just a few clicks. Create a frictionless, user-focused onboarding experience that will impress even your youngest visitors. Offer a mobile-first, AI-based account opening process accessible any time of day with instant verification. Complete with a connection to the CRM or other core applications, to streamline processes and truly accelerate your digital transformation.

Best of Swiss Apps 2021

Our customer onboarding solution has won an award! The ti&m Onboarding won Silver (Business Impact) and Bronze (Enterprise) at the Best of Swiss Apps awards ceremony 2021.

ETSI Standard

Our Identification solutions ti&m Video Identification and ti&m Online Identification comply with the ETSI Standard. Identification of new customers validated by the ti&m Onboarding Solution can be used as a basis for Qualified Electronic Signatures (QES). Legally these correspond to handwritten signatures.

Fully automatic end-to-end onboarding

The hologram check of the ID card used allows new customers to be registered in a convenient and fully digital manner with no need for interaction with a client advisor.

Secure and FINMA (Swiss Financial Market Supervisory Authority) compliant

Reliable protection against identity fraud by integrated ID verification (forgery check), automatic NFC reading of the ID document and the use of artificial intelligence.

The technological all-rounder

The complete ti&m Onboarding with all security checks is available as a mobile app for all operating systems and as a responsive web interface.

Flexible hosting variants

Our onboarding is available for complete on-premises deployment, as a hybrid solution or as a complete cloud solution on our certified ti&m swiss banking cloud.

Video identification

For customers who require human contact for the onboarding process, we offer the option to identify users by video call.

No more administrative effort

The automatic migration of customer data to the existing banking platform automatically completes the opening of the new account.

ti&m Online Identification

Intuitive, fully automated online identification

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ti&m Video Identification

Efficient video identification – Greet your customers efficiently, personally and professionally.

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What makes us the leading Swiss AI-powered onboarding solution


Meets legal requirements The ti&m Onboarding complies with FINMA guidelines and meets all legal requirements. Quality Security at the highest level. Our algorithms are regularly audited by an independent body. 2FA standard Our solutions always meet the highest security standards.


Leading AI-based solution
AI enables customers to identify themselves seamlessly, without interacting with an advisor – anywhere, anytime, on any device.

Fully automated account opening
Our end-to-end onboarding can be seamlessly integrated into any core banking system and enables accounts to be opened without back-office involvement.

Different usage models
ti&m Onboarding is available as a fully on-premises deployment, a hybrid solution or a cloud solution.


Fast identification and validation
Security checks are performed reliably and in real time thanks to artificial intelligence and machine learning.

User Experience
Our onboarding process impresses with its unique user experience, its simplicity and the fast and intuitive way it guides users through the entire process.

Depending on the customer's needs, our out-of-the-box solution can be easily and quickly adapted and extended.

Fabian Braunwalder

Head of Products & Banking Innovations

Fabian Braunwalder

Ready to transform your onboarding with cutting-edge technology?