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Increase conversions on your bank portal. Close more business.

Opening a bank account is much harder than it should be. Compliance checks, legacy software systems and bureaucracy discourage your digital-first customers that want to open an account in just a few clicks. Create a frictionless, user-focused onboarding experience that will impress even your youngest visitors. Offer a mobile-first, AI-based account opening process accessible any time of day with instant verification. Complete with a connection to your core banking system, to streamline processes and truly accelerate your digital transformation.

Best of Swiss Apps 2021

Our customer onboarding solution has won an award! The ti&m onboarding suite won Silver (Business Impact) and Bronze (Enterprise) at the Best of Swiss Apps awards ceremony 2021.

Fully automatic end-to-end onboarding

The hologram check of the ID card used allows new customers to be registered in a convenient and fully digital manner with no need for interaction with a client advisor.

Secure and FINMA (Swiss Financial Market Supervisory Authority) compliant

Reliable protection against identity fraud by integrated ID verification (forgery check), automatic NFC reading of the ID document and the use of artificial intelligence.

The technological all-rounder

The complete ti&m onboarding suite with all security checks is available as a mobile app for all operating systems and as a responsive web interface.

Flexible hosting variants

Our onboarding is available for complete on-premises deployment, as a hybrid solution or as a complete cloud solution on our certified ti&m swiss banking cloud.

Video identification

For customers who require human contact for the onboarding process, we offer the option to identify users by video call.

No more administrative effort

The automatic migration of customer data to the existing banking platform automatically completes the opening of the new account.

ti&m videoID-service

Efficient video identification – Greet your customers efficiently, personally and professionally.

Find out more

Download the Onboarding Suite Factsheet

What makes us the leading Swiss AI-powered onboarding solution

Compliant

Meets legal requirements The ti&m onboarding suite complies with FINMA guidelines and meets all legal requirements. Quality Security at the highest level. Our algorithms are regularly audited by an independent body. 2FA standard Our solutions always meet the highest security standards.

Complete

Leading AI-based solution AI enables customers to identify themselves seamlessly, without interacting with an advisor - anywhere, anytime, on any device. Fully automated account opening Our end-to-end onboarding can be seamlessly integrated into any core banking system and enables accounts to be opened without back-office involvement. Different usage models The ti&m onboarding suite is available as a fully on-premises deployment, a hybrid solution or a cloud solution.

Convenient

Fast identification and validation Security checks are performed reliably and in real time thanks to artificial intelligence and machine learning. User Experience Our onboarding process impresses with its unique user experience, its simplicity and the fast and intuitive way it guides users through the entire process. Customizable Depending on the customer's needs, our out-of-the-box solution can be easily and quickly adapted and extended.

Samuel Scheidegger

Head Banking Innovations & New Markets

Samuel Scheidegger

Ready to transform your onboarding with cutting-edge technology?